Worst customer service. Lost my money due to poor service provided by Laura.I would give zero stars if have option. I placed an order from Laura and they choose to sent an order from BOXKNIGHT courier service. I got email that my order is delivered but I did’nt find anything. I immediately wrote an email to Laura customer care to address my issue and cancel my other orders because I will lose my money if this happens to my other orders as well but customer care agent did’nt put attention to cancel other orders and keep on saying Laura can’t do anything if you are not able to find your order. Laura customer care replies to your email after 3-4 days and did’nt care for their customers. I asked customer care agent explicitly that if same thing happens to my other orders then I will loose my money so their simple answer was we can’t do anything. If they are not reliable why should we order from Laura.
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