Me and my mom bought a dress couple days and and we were told by a lady who works at laura that it will be 14 days to return or after that it’ll be exchange or store credit. We went today (march 18,2023) to buy my dress and my sister’s dress and I generally asked if those dresses have the same policy of store credit because thats what we were told last time.So i asked the question that “will it be exchangeable after 14 days? Or I’ll get the store credit?” The employee who was helping us told us that there’s no policy such as exchanges or store credit. She called her ASSISTANT MANAGER! SHE WAS SO RUDE TO US! She didn’t know how to talk to a customer, she didn’t know how to talk to kids (my sister’s just 14 and she’s an introvert, she got hurt by the way she spoke) I HATE THIS STORE SO MUCH! I will never shop here again! And wont let my family enter the store! I couldn’t believe how rude she was. It was a really bad experience. I hated it so much! Wont even buy anything from there again! I RECOMMEND TO NOT BUY SINCE ITS ALSO EXPENSIVE AND WORKERS ARE NOT POLITE
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