I never imagined i would have this type of experience at Laura. For over 10 years i have shopped in Laura. I do a lot of shopping online. They would usually give me a gift card for final sales items. Today i returned some items worth over 200 dollars to Laura Londonderry mall in Edmonton. I was told i couldnt get even a gift card that i would only use in Laura as usual. I pleaded with them that i didnt know the rules had changed as i had done some returns even last month- February. The more i pleaded, the worse the answers. I pleaded that i couldnt use the clothes and to allow me this once as i was not aware of the new rules but to no avail. I felt so helpless and was only able to take photos of what i returned and left the store without the clothes. I won't have the confidence to buy anything from Laura online shop again and i wonder if ill have the heart to go back to Laura shop again
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Shop Laura for women's clothing in every size & accessories: dresses, tops, pants & more. Explore our looks in Plus and Petites.
