Giving a 1 star is generous. I bought a dress and a coat on line and generally I purchase one size larger than my dress size for coats. The dress size fit okay but the coat needed about 3 inches more to be able to zip up. In addition, it was evident that both items, looked like second hands. The ivory coat was probably returned several time maybe for the same reason (size is not standard) and looks like it should be donated. I could get by with the dress after a good washing.Online customer service refused to offer an exchange or provide a credit note for the coat, only insisting it was a final sale and that is the risk I took when I buy on line.Laura shoppers, if you have funds to waste, you can continue shopping at Laura, with their poor Customer Service and passing off substandard store returned merchandise as brand new, without any recourse.Frankly, I can assure you it is my last purchase from them. Ask yourself, am I really satisfied with the level of customer service and the price paid. You have the power do something about it. Buyers Beware.Carol
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Shop Laura for women's clothing in every size & accessories: dresses, tops, pants & more. Explore our looks in Plus and Petites.
