laura.ca

1.9
1.9 Based on 131 reviews

Shop Laura for women's clothing in every size & accessories: dresses, tops, pants & more. Explore our looks in Plus and Petites....

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Ivan10123
Frustrated shopper

Hi,I have been a customer at Laura since the beginning.At the time I really appreciated the small department into the store. Meaning a clear sections for regular, petite and plus size. I was in the clothing business all my life and I have zero patient to shop. So Laura was perfect fit for me. I was going directly to the petite department. Grab fews pars of pairs and in 10 minutes I was out of the store.To my surprise yesterday I went to Carrefour Laval in the new store to my surprise NON MORE PETITE. Wow what a bad ideal. I need to count on the sales personal witch she was fantastic. But I never like to be help or follow when I shop.They only have a pink tag on the hanger to identify the petite.The pant I purchase didn't even had a label inside saying petite. It's all mix up with regular size. really really frustrating.Laura is a great success of Canadian retailer and always differentiate them self with this concept. Why now suddenly change the formula.I have to admit they had so much staff on the floor. But a gain I do not appreciated being ask over and over if I need help.I wish that Laura is going back to separated is category distinctively.I am sure I am not the only one frustrated with this change. I am sure when in the office the ideal came up it was great but I am sure they have not consulted their clientele.I will definitely reduce my shopping to that store.

3
Date of experience: Nov 21, 2024

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