We ordered the Hali 8 seater table and chairs in early march for £1200, Inc cover, and what a nightmare it has been since. The original order bizarrely came in 5 deliveries about a month later. Across the 8 chairs we had three with bad scratches in the metal frame, and 1 chair top with rope exposed/unravelling. We reported this as the deliveries arrived in dribs and drabs, however we are STILL waiting for replacements. We had one chair base replacement that doesn’t even have holes that align with the chair top and has a short leg, so also no good. Since then, another chair rope has started to unravel. The table looks nice but was a nightmare to fit - again the pilot holes didn’t align, but as it was wood we could just about with with it. We have asked for a refund on the chairs only due to awful quality (which they agreed was the case) and damage. They have told us we can only return if all items are in original packaging and we have to pay for the return! I am not sure where they think we would have stored 9 very large boxes all these weeks whilst we’ve been waiting for them to rectify this whole thing.DO NOT ORDER. Any issues, and it will cost you hundreds in faulty poor quality goods!
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