laurajamesfurniture.com

2.5
2.5 Based on 61 reviews

...

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Janey Price
Terrible customer service and response times

I contacted the company to order swatches for a bed as they had an error on their website and I couldn't order that way. It took 2 weeks of back and forth messages, then a promised phone call to resolve the issue which never happened. The worst customer service I have experienced, and that was just to order swatches. I can only imagine how difficult the order for the actual bed would have been. Would not recommend.

1
Date of experience: May 01, 2025

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