rdered a dresser as a special present for my daughter's 16th Birthday. It arrived without any screws to put together. I had to wait the bank holiday for a reply which was they could send replacements screws (7-10 days wait) or I could go buy myself and they'd reimburse me (not easy to find the right ones). I'm sure the furniture is lovely but its a shame I can't put it together and my daughter hasn't been able to see her 16th present and now her bday has passed. Completely spoilt the surprise I'd saved up for to give her and make her bday special. Terrible customer services.
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