I purchased The Gatsby 4 door sideboard and found a handyman to assemble it for me. He built the carcass in 40 minutes and then spent over two hours trying to get the doors on. The hinges would not fit due to the holes being drilled in the wrong place, which meant that the doors could not be aligned it looked terrible, which was so disappointing. I contacted the customer services and they refused to believe that there was an error.On the first delivery one of the doors was warped so badly that it stuck out from the cabinet and the other door was chipped. Customer Service sent me out two new doors and when they arrived, it took another two hours to fit them and it still didn’t look right plus on closer inspection the two new doors had different shaped grooves cut into them. After months of going back and forwards Customer Service have agreed to give me a refund and insist on collecting the sideboard. I would not recommend this company. The customer service is slow and the quality of workmanship is very low.
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