laurajamesfurniture.com

2.5
2.5 Based on 61 reviews

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Stevie B.
Ordered table and chairs -Wish I had read the reviews

Ordered table and chairs. Didn’tReceive til way past due date. Every emailTo customer service was just custom response with no help at all. The goods arrived eventually and the table top was marked. I have been told I will get a new top but I won’t hold my breath. And last night for first time using table and chairs for dinner party the legs went from under one of the chairs and the chair is totally unusable now. I wish I had read these reviews before ordering. Such a shame as the stuff is lovely to look at. I don’t think there is any quality control at all. I now need new legs for one chair but I would like back up ones as I fear the others will break now too. As I said such a shameAs the stuff is so pretty . Your response below says you followed up with the couriers! That is false!!!! I did ..4 Times!! Please respond to me regarding the collapsed legs on my brand new chair! Honestly this is shocking

1
Date of experience: Dec 31, 2024

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