laurajamesfurniture.com

2.5
2.5 Based on 61 reviews

...

Unclaimed Profile
Business profile not claimed
This business hasn’t yet claimed their profile on our platform and may be unaware it's listed. As a result, their rating might not fully reflect their customer service or responsiveness.
Sue Trickey
We ordered a sofa bed online from Laura James in July 2025 ( legs did not arrive until Sept ) It was

We ordered a sofa bed online from Laura James in July 2025 ( legs did not arrive until Sept ) It was fine used as a sofa and bought mainly to provide a more comfortable nights sleep for visiting family and friends.
The first time it was used as a bed was Christmas holidays '25. My daughter ended up sleeping downstairs on the lounge settee as she could feel the bed base "digging in" through the mattress, also the bed sloped downwards. As these faults were not evident until someone tried to sleep on it....we are outside the time frame allowed to return or to report the fault for a refund. Photos were taken of the faults but Laura James manufacturers replied that it is not faulty ( without looking at it ) The bed element of this sofa bed is not fit for the purpose of sleeping on it!!! It would be more comfortable sleeping on mattress on the floor than this!!
It did look nice and we bought it because it appeared easy to convert into a bed!! It is no use being easy to put up if the actual bed is causing pain and discomfort when anyone actually tries to sleep on it.

1
Date of experience: Jan 05, 2026

Is this your business?

Claim your business profile now and gain access to all features and respond to customer reviews.

Business Details

We use cookies to personalize your experience. By continuing to visit this website you agree to our use of cookies

More