Laborious process to get to the end result of a fairly poor document... which is only revealed once you've entered card details.Then the kicker is you can only download pdf or HTML - no idea why they haven't made word doc downloading a thing (since every markup ever is done in word).Raised the issue with their customer team and was told HTML does work as a workaround for word... but the format gets all screwed up when editing or putting into google docs.Sham company with poor documents, I'd avoid.
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