Do not use their e-sign and do not agree to sign any documents that use their e-sign service!It is a complete scam as they refuse to provide verification that a document you signed was genuinely signed by the other parties without charging around $500 for their own internal lawyer.Normal services like Docusign enable all signers to see the audit trail and verify that all signers were legitimate.In my situation, one party on a contract is claiming he never signed it. I contacted their customer service to verify his signature, and they told me I need to contact their legal team. The legal team refused to verify the contract I signed using their service without a court subpoena and charging $500 in lawyer fees. I wish I was joking.They keep trying to say "we cannot give access to other people's data" as a way to shut me down, but I am not asking for other people's data...I am asking to verify their own record of this document that I signed. It seems like they try to say this is other people's personal data as a way to extort you with their overpriced lawyer's processing fees.What is absolute basic customer service for all other document signing service is an expensive legal mess with Law Depot. Really does make me wonder how easy it is for someone to have forged a signature through their service if they hide signer verification that aggressively.
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