I paid for a one-year subscription to download legal documents but was only able to download a single document. Every attempt to download additional documents failed. I contacted customer service, and instead of helping, they insisted there was nothing wrong with my account and implied I was using the service incorrectly.Unfortunately, I had to piece together the document myself—completely defeating the purpose of paying for this service. I emailed again to complain and never received a reply. No resolution, no support, no care.This feels like a scam. You promise access to legal documents for a year, but deliver something completely different and then ignore legitimate concerns. I strongly advise others to avoid this service.This company deserves 0 star.
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