I would give 0 stars if I could.I wanted to have a will and testament for my children's future and this site came up free for a week i thought great. I should have looked at the reviews first. I had no issues creating the account or the will or subscribing I thought everything was great, I saw that they had a living will option too so clicked that to create and had every intention of keeping the subscription if the service was good and then all of a sudden I was blocked.I couldn't access the main site, or my documents through the email link, and I couldn't go through a history link. I tried incognito, a different browser, and cleaning cookies nothing worked their security blocked me. I tried to call the number left a voicemail tried again an hour later in a queue and finally waited an hour with no answer so panic set in that they would be taking money from me. I rang the bank and explained that they tried to put a block on the website from taking a payment on the 24th but they could not guarantee it would work with no previous payments coming out told me to see if it came out then if it did i could ring back do a chargeback and a block. I was really annoyed about the whole thing I wondered if it was ip address specifically so I tried downloading a VPN blocker which bounced your IP address about, they had me as in London I tried logging in and success!!!!! I went straight into the account and cancelled the subscription, deleted my bank info and deleted my account. I now have a screenshot of the cancellation, deletion and also the confirmation email of cancellation. so that lifted a huge weight off my mind now if they do try to take money next week and I need to do a chargeback I can prove that it has been taken fraudulently. BEWARE!!!!
Claim your business profile now and gain access to all features and respond to customer reviews.
