They only delivered part of the order on the day I requested. The delivery guy had no idea when the rest would be delivered. I called in and nobody could give me an answer. They promised to call back in 10 mins and never did. I followed up calling again and sent 3 emails. I had also reported 3 badly damaged boards (out of 38 ordered) that I asked to be replaced. Ultimately, they ended up delivering the remainder of the initial order on a random day of their choosing, without checking someone was going to be there, and left the items on the pavement with one side on the neighbours' rubbish bin. This was 4 days after my selected day. They have still not responded to my request to replace the 3 damaged boards. I'm sure they'll never do. I recommend you take your business elsewhere. I certainly will do.
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Lawson and Son Timber Merchant was established in 1921 in North London, and now has 19 branches within London and the South of England, making us the largest independent Timber, Building Materials & Fencing merchants in London and the South East.
We pride ourselves on supplying local builders and tradesmen as well as DIY enthusiasts with quality Building and Landscaping Materials, Timber, Fencing and Garden Buildings as well as offering a Specialist Loft Conversion division.See more
