In reply to the answer to LBS Horticultural ( because apparently they can reply but I cannot):Yes the order came within the 7 days - on day 7 in fact and BECAUSE I placed a negative review on here. Thank goodness for Trust Pilot!However from the email I eventually received the Customer Services only replied to me after I left the negative review which took them two working days then! They DID NOT respond as you would expect Customer Services to do. Or maybe I work for companies with higher customer services standards? I found them stressful to deal with an the lack of response worrying so will never buy from them again. And I believe they sent that order out on time because I made a negative review via TRUSTPILOT. It was eventually sent next day delivery. So if you do place an order with this company be ready to do the same. Complain on here.Personally having now received these plant pots they are cheaper on Ebay and arrive faster and you get the Ebay customer services which is usually far better than this business and you get the Ebay guarantee if anything does go wrong - because I found this lack of customer services response very worrying so I would not buy from them again. I would use Primrose or Ebay. Also being charged £17.94 for postage and then still having to wait 7 days to receive this is definitely a big downside. Its CHEAPER from Ebay! I do not mind paying for shipping but at that price expect to get things faster!Also I think the other reviews are possibly from Fake customers because my experience of this company is so very different. That also worries me because like many I rely on Trust Pilot to decide if to buy or not from someone.
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LBS Horticulture providing horticultural, landscaping and irrigation supplies for over 45 years
