As first-time buyers without a chain, we completed the process in just over 2 months. We chose the service based on a recommendation from our mortgage broker, who mentioned their competitive pricing. Initially, I faced some frustration and confusion with the sign-up, documentation, and online portal used to track our case. For a week, we had no assigned case solicitor, which caused delays as the estate agents needed a case handler for pre-contracts regarding the sale. Eventually, we were assigned a solicitor who was truly exceptional! Danielle Baxter restored my faith in the service with her quick, efficient, and thorough approach. Thanks to her, we completed the process just 2 months after her appointment, and we couldn't be happier.
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