Extremely frustrating experience so far. I enrolled in the Level 2 gym instructor / level 3 PT course in August 2025. Firstly, the way to progress through the course is not very clear and you do not get any help. It very much seems they take your money and then leave you to figure it all out. Luckily I know people who have taken the course so could help me with what to do. I have spent months learning the content, writing the assignments, doing the quizzes and in February reached out to book my exams. Bearing in mind this course is marketed as ‘become a PT in as little as 12 weeks’… In February I was told there were significant delays in booking the exams and they would be in touch when i would be able to book, and from that point of booking it would be a further 3 weeks. So I waited until end of March and still had not heard, i reached out again, no response. I reached out again, I got an email saying I can now transfer to Focus awards (?) where i do not have to do an exam and can do written assignments only. Obviously I have a bunch of questions about what this means for all of the written assignments i have already completed, but once again, no response. I am now a full 8 months into working on this qualification and don’t have a single unit passed, nor do I see an end in sight, and based on other peoples experiences, it doesn’t seem as though that will be anytime soon. SO very disappointing as I paid over £700 for this course and i am starting to feel like i have been completely scammed.
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LEAP Academy is an innovate training provider delivering health & fitness qualifications. They offer 12 accredited qualifications, regulated by the UK's Regulated Qualification Framework (RQF).
LEAP high quality courses are designed and written by academics, accredited by a leading awarding organisation and, unlike other training providers, are delivered by inspirational leaders who have first hand experience and successful careers in the industry.
Each course leader has been specifically chosen due to their knowledge, personality and leading reputation to ensure the course content is top quality, but also highly engaging.See more
