I paid almost 500 GBP for a Gym Instructor Level 2 certification. In their own documents, it clearly states that exams can be registered within one week of a request. Upon requesting an exam date, I was told it would take five weeks for Leap Academy to register me with the awarding body and I could therefore not schedule an exam until them. Over FOUR MONTHS passed with no communication from them. I am still not registered with the awarding body, and am still no closer to having an exam scheduled. This is completely fraudulent. They have no intention of providing me with the service that I paid for. I had written a formal complaint and request for a refund based on a non-delivery of services. They refused, stating that "based on their company policy, one has 14 days to change their mind". My refund request is based on a non-delivery of services, not a change of mind. Do not purchase anything from here.
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LEAP Academy is an innovate training provider delivering health & fitness qualifications. They offer 12 accredited qualifications, regulated by the UK's Regulated Qualification Framework (RQF).
LEAP high quality courses are designed and written by academics, accredited by a leading awarding organisation and, unlike other training providers, are delivered by inspirational leaders who have first hand experience and successful careers in the industry.
Each course leader has been specifically chosen due to their knowledge, personality and leading reputation to ensure the course content is top quality, but also highly engaging.See more
