The courses are really good quality, at a reasonable price. However, it is really disappointing that it seems as though you have to chase them for certificates. I appreciate that you can’t expect to receive your qualification immediately after the course is completed, but they don’t really update you on when you can expect to receive it. I have completed 3 courses with them now. The first one was supposed to take less than 6 months and I believe I received it after 9 months. The second one I had to print off myself despite the fact I was told I would be sent it. I am still chasing the third one and have had little to no updates and when I have been updated it’s been several days after I got in touch. My most recent request for an update was ignored which I sent almost 2 weeks ago.Like I said, happy with the course quality and they’re a decent price. Felt as though I learnt a lot from them, but will probably be the last time I use leap where I probably spend more time waiting for qualifications than actually doing the course. The person I’ve spoken to has been polite and professional but customer service could definitely be improved with speed of response.
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LEAP Academy is an innovate training provider delivering health & fitness qualifications. They offer 12 accredited qualifications, regulated by the UK's Regulated Qualification Framework (RQF).
LEAP high quality courses are designed and written by academics, accredited by a leading awarding organisation and, unlike other training providers, are delivered by inspirational leaders who have first hand experience and successful careers in the industry.
Each course leader has been specifically chosen due to their knowledge, personality and leading reputation to ensure the course content is top quality, but also highly engaging.See more
