I first contacted LearnSignal in 02.01.26, after noticing the renewal over the christmas period, to explain that I did not intend to continue my subscription and to request a refund. Despite multiple attempts to contact them since then, I have received no response, since an initial "will reply to you within 7 business days".I also explained that my father passed away shortly before Christmas, which made it particularly difficult for me to deal with administrative matters like this at the time. I had hoped this would be taken into consideration, especially given how soon I had contacted them after the renewal.To say I'm disappointed how they have conducted themselves is an understatement. There seems to be no way to contact except for an e-mail address they choose to ignore.
Claim your business profile now and gain access to all features and respond to customer reviews.
Helping you pass your ACCA, CIMA, FIA and AAT exams. Anytime, anywhere, on any device.
