I’m writing to formally raise a concern regarding my recent course purchase from Learnsignal. I enrolled in the CIMA Strategic Case Study (SCS) course, but was instead provided access to ACCA materials, which is not what I paid for.From the very minute I noticed the issue post-payment, I have been reaching out through multiple channels requesting a correction. It’s now been over two days, and I have received no response or acknowledgment, despite multiple follow-ups.As a weekend-only learner, every day of delay is a lost opportunity to prepare, especially given the limited time available before the exam window. Frankly, this lack of support after payment is not acceptable. I expected better responsiveness and accountability from a professional learning platform.I urge your team to resolve this immediately by:Providing access to the correct CIMA SCS materialsConfirming the switch and any additional steps from your side
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