Be prepared to navigate a challenging process. This has been one of the most disappointing onboarding experiences I've encountered. The ID verification had to be attempted nearly 20 times, with failures that were never explained, quickly draining my patience. After overcoming that hurdle, I discovered that the initial payment amount presented was insufficient, a detail that only became clear at the end. By then, I had already spent almost two full days on the application. Frankly, this process does not instill confidence. If onboarding is this difficult and mismanaged, it makes it hard to feel secure about entering into a long-term leasing agreement. Please take this feedback to heart and improve your onboarding process. It’s not merely a user experience concern; it directly impacts trust and credibility.
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LEASETEQ ist eine digitale Origination-Plattform, die Autofinanzierung mit 100% digitalen Lösungen neu definiert. Unsere Prozesse überzeugen mit Einfachheit und Schnelligkeit - so schaffen wir Kundenerlebnisse, die einzigartig sind.
