We've recently used Britannia to move from our home in Chester to Alicante, Spain and generally, the experience has been fine. All the initial paperwork and collection was great and once our shipped belongings finally arrived, Steven (the delivery driver) was absolutely amazing in helping us unload everything and bring it up to our first floor apartment. We genuinely couldn't recommend Steven highly enough, he was great. The only reason this is a 4 Star review and not a 5 Star one is that the delivery date for our belongings to arrive got pushed back / delayed 4 times and took nearly 3 months to finally arrive from the UK collection date in September. This meant that unfortunately, we were put to additional expense having to purchase certain things (bedding) as the warm weather gave way to chillier mornings and evenings. While we acknowledge ours was a part-load and that the delays were not down to Britannia directly (we were told other part-loads in the chain kept being delayed), there's seemingly no mechanism or facility to ensure delivery on a smaller van once there's been a couple of delays. I would respectfully suggest that this is something the company might want to look at for future part-loads that experience delays, in order to ensure people who are paying quite a serious chunk of money to get their stuff shipped abroad receive their belongings within a reasonable time frame. Having said this, we have our stuff now and generally, other than the delays, our experience was, overall, a positive one.
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Whether you’re moving locally, nationally or overseas, come to the professionals at Britannia Leatherbarrows Removals in Christchurch, Dorset. The Trenchard family who own and operate Britannia Leatherbarrows, have over 100 years’ experience in moving and relocating families and businesses, we’re here to guide you through every step of the process.
For every move in the UK or abroad we plant a tree to help with our carbon footprint. Even the flyers we send out are on biodegradable seeded paper.
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