So the service was "ok". Promised floor coverings and picture sleeves and TV covers. None. Guys turned up on day one. No introduction. Spent six hours loading. Didn't moan once about us or the weight but moaned constantly about management and lack of resource. Tail lift on truck didn't work.BO smell and smokers! Day two. Two even grumpier guys. Again Didn't introduce themselves. Took the doors off the fridge when it actually came in with them on. Again smokers. Was quoted for two containers. Only 3/4 fill 1st and 1/2 second. They then went to another pack and store job after me. So my container had other clients goods in? Week later they delivered. No ramps! No working tail lift and no equipment to assist them moving everything down 42 - 62 steps down. Five guys both days. All polite. Again no intro except from "Steve" worked very hard. No moaning about the 300+ boxes and heavy stuff but a lot of moaning about management and lack of equipment. No sack barrows no stair climbing trolley etc. It then hammered down with a huge thunderstorm. They had no wet weather gear at all. They all got absolutely soaked. Again no floor coverings offered nor used. Going with a "National" company I would have expected a little better. NOTHING broken though. But I did feel for guys. Dave the estimator was good. But I feel he should go out on some moves to discover the actual offer. Lorries and containers were tatty.
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Whether you’re moving locally, nationally or overseas, come to the professionals at Britannia Leatherbarrows Removals in Christchurch, Dorset. The Trenchard family who own and operate Britannia Leatherbarrows, have over 100 years’ experience in moving and relocating families and businesses, we’re here to guide you through every step of the process.
For every move in the UK or abroad we plant a tree to help with our carbon footprint. Even the flyers we send out are on biodegradable seeded paper.
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