I had an extremely frustrating experience. I placed my order in mid-December, expecting it to ship in three days. I reached out multiple times without much response. The tracking link didn't work, and I had to leave a voicemail when I called, never connecting with a live representative. Updates were unclear, and I was initially told my order was being shipped, only to later learn it wouldn't arrive in time for Christmas. With my wife's birthday in early January, I decided to wait, but then received more confusing updates. The birthday passed, and finally, I was informed that my order was oversold and would never arrive. Meanwhile, I received promotional emails about getting gloves in time for Christmas, which felt like a joke. The customer service was terrible, and now I’m waiting for my refund.
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