I ordered a jacket in PU leather. Upon arrival, I noticed a couple of minor issues—the zipper was stiff and the fit around the shoulders felt off. I reached out to their support about returning it, but shipping costs were a concern. They managed it well by sending a replacement and upgrading it to real leather. The new jacket fits well, the zipper works smoothly, and the quality feels solid for the price. I'm pleased with how everything was handled.
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