When I returned my jacket to the address provided, I felt a bit anxious, fearing it might get lost. There was a slight delay in their system, which made me nervous, but once it updated, they confirmed the return without any excuses. The return address was in Florida, making shipping straightforward. I tracked the package easily, and after they confirmed receipt, they processed my replacement quickly. The new jacket arrived fast, fits perfectly, and looks even better than the first one. I appreciated their communication throughout.
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