the sim card from the beginning already had activation issues and it said that this sim number is not valid or something along the lines of it does not exist. i have the medium 360 pre paid plan that is supposed to give me 21GB every 30 days and it states that i have 0 days left and yet i havent received my 21GB of data allowance despite the description saying it does. i contacted them through live chat and they take ages to respond, and i sent multiple messages multiple times and they DISAPPEAR if you go out of the messaging tab
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