Since there is no mobile app for this provider I wrongly chose the top up option instead of autocharge through their website which is poorly designed. For the last couple of month I had plan of small package $15 monthly but after this they charged me $150 just within 40 days. I called them and asked them to rectify the issue. First they held me for minutes behind the line and then one of their managers suggested an offer of 6 month plan to compensate. After that I waited hours for them to call but they never called and when I called them again, one of the operator threatened me you are calling too frequently and don't call again. They are rude and dishonest and I instantly changed my sim card to another operator with better a costumer service although I paid another $200.
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