I am so sorry that I did not read these reviews before purchasing from this site. I have experienced the same issue in that the product was cheap for the price paid and I could tell before I even opened the packaging. I tried several times to ask for the returns address and after a few email exchanges where they kept making excuses about how busy they were and that "Due to the exceptionally high number of orders this month, our Returns Department is finalising daily authorisations in sequence. You will receive the official return address and shipping instructions within the next 24–48 hours", the return address never came. I tried to raise a dispute through my payment provider and apparently could not help me as the items were deemed as "delivered as described".I have totally lost my money here and have two plastic lamps that I don't want or need.DO NOT BUY FROM THIS COMPANY and do not believe the website stating "90 day trial risk free" or that there is in fact any returns policy.I feel totally helpless and scammed and with no way to do anything about it.
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