I ordered a Google Maps Citation service from a seller on this platform, but the seller used the wrong address. Even with proof, he insisted he was correct and refused to rectify the issue. This has led to my client’s local ranking dropping significantly due to inconsistencies. I filed a dispute, but the customer service sided with the seller because he was a top-rated seller, leaving me to handle the dishonest seller alone. To make matters worse, the seller requested extra money to fix his mistake, and the admins did nothing. It has been over a week since I filed the dispute, and there has been no action taken.
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