My partner ordered a special item for me for the holidays. We later received an email stating it had shipped. When the holiday arrived, the package never arrived. I reached out to the support team, and they informed me that it hadn’t actually shipped. The shipping notification was completely misleading! They marked it as shipped and claimed it was on its way when it clearly wasn’t! Very frustrating!
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Founded in 1932 by Ole Kirk Kristiansen, and based on the iconic LEGO® brick, the LEGO Group is one of the world's leading manufacturers of play materials.
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