An order that was backordered for Christmas has never shown up. My account says it was shipped but the carrier has never received it. When I try to contact them via message and phone there is no response nor answer. I have been on hold for a total of 2 hours. I would very much like to be reimbursed the $69 I've paid for nothing.
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Founded in 1932 by Ole Kirk Kristiansen, and based on the iconic LEGO® brick, the LEGO Group is one of the world's leading manufacturers of play materials.
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