I purchased a Grillstream BBQ around five years ago. It’s a well-built, high-quality model with great functionality. However, over the past year, it struggled to reach the high temperatures needed for proper cooking and I couldn't figure out why. It came to a head two weeks ago when I tried to cook a steak on it but could only get to 130c, even with all 4 burners on!I reached out to Leisuregrow for support, and their response was outstanding. They first provided detailed instructions on thoroughly cleaning the gas pipes and ignitors, which helped but didn’t fully resolve the issue. Without hesitation, they then sent me a brand-new regulator and hose—completely free of charge! Given that my BBQ is well out of warranty and I would have happily paid for the replacement, this was a fantastic gesture.I installed the new parts over the weekend, and now the BBQ is performing like new, reaching the high temperatures I’d expect.Leisuregrow has absolutely earned a 5-star rating! ⭐⭐⭐⭐⭐
Claim your business profile now and gain access to all features and respond to customer reviews.
LeisureGrow is a family-run business, supplying thousands of product lines to trade, retail, and distributors in the UK, Ireland and parts of Europe. Established in 1999, we are seen as the innovators of the latest industry trends, placing environmental care at the forefront, with quality design and functionality.
Our brands:
LG Outdoor, NOMA, NGL, Grillstream, PetfaceSee more
