lelo.com

3.3
3.3 Based on 200 reviews

Swedish designer brand and the world's leading provider of intimate lifestyle products, covering bedroom accessories, high-quality pleasure objects and luxurious massage candles and oils....

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Amanda Hand
Annual breakdowns — kind of over it

I’m so frustrated with these products. I’ve been a customer for ten years and I feel like quality has plummeted. The first sona cruise purchased was awesome, lasted 5 years, was powerful and I had no complaints. But now I have had to buy a replacement every year or switch to a completely different product. The quality is not what it was, the vibrations have definitely reduced in terms of power, and the vibrator breaks annually, just outside of warranty, almost on the nose and to the point where I have to ask if it was designed this way intentionally? Most companies are sketching to subscription models to get monthly consistent income. Is this Lelo’s way of getting $10-$15 bucks a month from users? I loved this toy, but it’s time for me to start looking elsewhere.

1
Date of experience: Feb 20, 2026

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Business Details

  • Swedish designer brand and the world's leading provider of intimate lifestyle products, covering bedroom accessories, high-quality pleasure objects and luxurious massage candles and oils.

  • language https://lelo.com

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