Lelo sent an item without a charger. Had to open the box to find out it didn’t have a charger but once opened, cannot return the item. Did not receive a charger for over 1 week despite them saying they sent it “express”. Lies. They refused to refund since the item had been opened. Well I had to open it to find out the charger was missing. Complete trash that went into the trash. Extremely slow customer service responses. As a sexual assault survivor I felt victimized again and would never use their products as now they are associated with more negativity. Bad product. Do not buy from this company. Buy from Bellesa instead which is so much better quality and has way better service.
Claim your business profile now and gain access to all features and respond to customer reviews.
Swedish designer brand and the world's leading provider of intimate lifestyle products, covering bedroom accessories, high-quality pleasure objects and luxurious massage candles and oils.
