This is the 3rd time we got device ,Despite the warranty . Frree replacement after one year or 50% off after that up to 10 yrs . The issues we have had on the same model both new and replaced are :Charge don’t hold long enough compared to the first model we purchased . Sleeve becomes loose and makes aNoise . Button gets stuck and won’tRespond .Over the warranty recently I’ve asked several questions re an upgrade , like the power rating and frequency used , but I’ve nowGiven up as we only get part an answer . Having reworded the emails still do not get the answer we are looking for . Which implies that something is being hidden , considering the amount there products cost to buy even with a 50% off . They disappointing as they don’t last that long. The customer service isn’t too bad to be fair and they do respond . But having looked at other options and the reviews we are going to spend our money on them instead.
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Swedish designer brand and the world's leading provider of intimate lifestyle products, covering bedroom accessories, high-quality pleasure objects and luxurious massage candles and oils.
