Customer service was great, very effective and nice, however I would have preferred to contact someone in spanish since english is not my mother tongue and the shop where I made the order was all in spanish, so having to write e-mails in english was a surprise. Also automatic e-mails do not work so well since I had to contact them in order to get my tracking number, which have usually been sent to me automatically when I have shopped in other online shops. Another thing is that I never knew when was it going to be delivered since the link they sent me was in a different laguage (I think polish??) and it was not updating correctly. What saved me was the e-mail from seur the day my package was about to be delivered so I could warn the person that was about to receive it since it was a gift. So in conclusion, nice customer service, bad delivery information service.
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Swedish designer brand and the world's leading provider of intimate lifestyle products, covering bedroom accessories, high-quality pleasure objects and luxurious massage candles and oils.