lelo.com

3.3
3.3 Based on 200 reviews

Swedish designer brand and the world's leading provider of intimate lifestyle products, covering bedroom accessories, high-quality pleasure objects and luxurious massage candles and oils....

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Claire
DON’T EXPECT DISCRETE PACKAGING

DON’T EXPECT DISCRETE PACKAGING! I got my package delivered to work and it was wonderful to have the words “handheld massager” in big letters on the front of the package. Ordered directly from lelo.com.au.When I wrote to complain I was told they had to use a “discrete phrase” because of shipping requirements. How is “handheld massager” a discrete phrase? You may as well have written SEX TOY on the box - which is certainly how my work interpreted it. Thanks Lelo. And thanks to your customer service for the worst justification ever.

1
Date of experience: Aug 22, 2025

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Business Details

  • Swedish designer brand and the world's leading provider of intimate lifestyle products, covering bedroom accessories, high-quality pleasure objects and luxurious massage candles and oils.

  • language https://lelo.com

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