lelo.com

3.3
3.3 Based on 200 reviews

Swedish designer brand and the world's leading provider of intimate lifestyle products, covering bedroom accessories, high-quality pleasure objects and luxurious massage candles and oils....

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Azienda poco seria con politiche di reso e rimborso ridicole

Non vogliono mai fare un rimborso, ma solo sostituzioni con la scusa che è il pacco è “stato aperto anche se non usato”.Ma in questo caso, il prodotto non era difettoso e basta, ma tutto il modello, con un raggio d’azione assolutamente ridicolo e si disconnette subito. Quindi era inutile insistere su una sostituzione.Inoltre, non rispondono mai alle email di garanzia—- They never want to make a refund, but only replacements with the excuse that the package was "opened even if not used".But in this case, the product was not just defective, but the whole model, with an absolutely ridiculous range of action and disconnects immediately.So it was useless to insist on a replacement.Furthermore, they never respond to warranty emails

1
Date of experience: Apr 20, 2025

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Business Details

  • Swedish designer brand and the world's leading provider of intimate lifestyle products, covering bedroom accessories, high-quality pleasure objects and luxurious massage candles and oils.

  • language https://lelo.com

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