I've had a LELO product for two years (and have been very happy with it) and it suddenly stopped working. I was surprised to find out that LELO stands behind their products with a manufacturing warranty for 10 years! During the first year, the warranty provides a full replacement, and during the subsequent 10 years, the warranty provides 50% off of a replacement, which I had ordered anyway. How many companies do that? Hardly any! And working with their customer service, specifically Lana and Nina, was a breeze. They gave clear instructions and responded quickly to every email. I'm very satisfied with the entire experience.
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Swedish designer brand and the world's leading provider of intimate lifestyle products, covering bedroom accessories, high-quality pleasure objects and luxurious massage candles and oils.
