I did extensive research into the best products on the market which involved looking at numerous reviews of items from other companies and independent “best 10” lists of articles that weren’t affiliated to any particular brand. I also looked at reviews of customer support of companies I was interested in purchasing from, just in case I needed to contact them as this was when you find how good a company actually is. Therefore, once I decided to purchase the Enigma Wave by LELO I was confident I had made the right decision. This proved to be correct in both the product and the customer support as they were both AMAZING. I had a query straight after making the order and completely my fault at not adding an item and contacted customer service explaining this. I thought I would be met that it was my fault but got the most helpful response from Patricia who went out of her way to resolve the matter within minutes of me sending the initial email. Patricia turned out to be exceptional in keeping me updated throughout the whole process and answering other queries I had going above and beyond in customer support. Think both Patricia and LELO have set the bar high which others fail to meet. Best customer support that I have ever encountered with regards to Patricia. 5 stars.
Claim your business profile now and gain access to all features and respond to customer reviews.
Swedish designer brand and the world's leading provider of intimate lifestyle products, covering bedroom accessories, high-quality pleasure objects and luxurious massage candles and oils.
