I am super disappointed in LELO... I have multiple items from them that have gone defective within the 1st year of ownership.With 1 item, I claimed the warranty within the time of the warranty period but I never received a return shipping label from Lelo so didn't send my device in. Now they won't warranty it... In another situation I had a device that went defective but it didn't realize it was a serious issue until the 1 year mark. At first I just thought the device needed to charge longer... turns out it is completely defective and although this was within the 1 year warranty period I didn't claim it until after as I didn't realize the seriousness of the issue.Thanks,Brittany
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Swedish designer brand and the world's leading provider of intimate lifestyle products, covering bedroom accessories, high-quality pleasure objects and luxurious massage candles and oils.
