I’ve had a few interactions with customer service, not because of any problems I’ve had with the company or products, but regarding questions about products and an issue I had with the actual shipping carrier. Every interaction has been 5/5 in terms of timeliness, help, patience, and wonderful service. I goofed up when putting in my address resulting in a RTS. I contacted the company who started preparing a replacement shipment before they even received the return shipment. I’ve never had a company do that for me before. I’ve place three orders thus far and each order has come quickly. Customer service responds faster than expected. Each interaction I’ve had has had less than a one day turnaround.
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Swedish designer brand and the world's leading provider of intimate lifestyle products, covering bedroom accessories, high-quality pleasure objects and luxurious massage candles and oils.
