Review Time
Lemon casino team is scam artists. I registered to the app and had difficulty registering my bank account to deposit funds to play. After consulting with an agent it was agreed to deposit money from my wife's account. After winning some thousands of Rands, I decided to cash out. 4 attempts is what it took, after which I was informed that we violated some terms and conditions. I was informed that I forfeit my winnings, and account is blocked. They have no problem receiving your money, they have a problem to pay up. Be assured you can't phone them to speak to someone, you're in for a surprise, don't use this platform as you will be cheated and forgotten. This is how they make millions out of unsuspecting hopeful players.
I have no clue why people give this casino one star. It’s actually a great casino if you’re not a sore loser. I’m on it quite frequently, I think the first time I deposited was around 30 bucks and I won about 1300 and withdrew 1000 and last week I just want another $750 and they approved my withdraw with in 24 hr. I remember winning my 1k thinking that it was gonna take about five days and I woke up with an at transfer. I was like wow! The Casino is amazing out of all the ones I have used. It’s my top 3 for sure
As people said they are looking for ways not to pay you. I was verified and then told they made a mistake but let me deposit money. then when I tried to withdraw they said they had to view my gaming history to ensure I followed their rules. they say you can't bet more than 2.00 on bonuses but the majority of the casinos put this in the game so if you try and bet more than their max it says the bet is too high. I suggest players don't play there. they will also try to remove your reviews even if you are telling the truth. See by there reply I'm telling the truth they allow you deposit but good luck getting a withdrawal. Funny how using foul language allows them to keep your winning. How does rudeness give them the right to keep your money? This is another way for them not ro pay out as the support gets you mad. I guess in my opinion they want you mad so they don't have to pay you.
I recently had a very disappointing experience with Lemon Casino, a site I initially chose for its variety of games. However, any positive features were completely overshadowed by what I believe to be unfair and rigid practices. Here’s a detailed account of my experience:ProsGame Selection: Lemon Casino offers a solid range of games across different genres. Unfortunately, this was the only positive aspect of my experience.ConsAccount Blocking and Fund Confiscation:After registering, a minor discrepancy in my account details—using a nickname alongside my legal name—led to my account being blocked and my funds confiscated. I provided legal documents to rectify the issue, but Lemon Casino refused to reconsider or reopen my account. Their rigid application of terms felt like an excuse to avoid paying out.Uncooperative Customer Service:Communication with the casino was slow and limited to email, without any live chat support. Responses were robotic, unhelpful, and cited their Terms & Conditions to justify their decisions without considering my attempts to resolve the issue.License and Lack of Player Protections:Lemon Casino operates under a license, which provides limited recourse for players in disputes. Attempts to escalate the matter unhelpful, as their regulations allow casinos significant leeway to handle disputes as they see fit.User Experience Issues:While the game selection is broad, the platform's layout makes it difficult to navigate and find specific games. This diminished the appeal of their otherwise diverse offerings.Overall AssessmentDespite its decent game selection, Lemon Casino’s exploitative practices, lack of effective customer service, and rigid enforcement of terms made my experience deeply frustrating. Their refusal to engage constructively in resolving a genuine mistake, coupled with their public disclosure of personal information, reflects poorly on their commitment to fairness and respect for players.For any potential players, I strongly urge caution when considering this casino. The risks of account issues, lack of regulatory support, and unsatisfactory customer service are significant.Date of experience: September 29, 2024
One of the worst casinos. Worst bonus rules and they will do anything to avoid withdrawals. It's a fact. Edit. According to casino's T&Cs, after the exact violation of bonus rules (wich wasn't made by internation) should be follow recalcuaction but never confiscation of total balance.
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