My partner and I stayed 3 days in this hotel king size bed and extra double bed it was very spacious ground floor and I paid more than usual but every day the room was cold I approached the manager and complained he said he would turn up the heat and gave a weak excuse saying they dont have it high heat for safety reasons I had to pay for breakfast which was good but all the other bar and grill and lunch was extremely small for such high costs,I complained to the manager and told him my partner didnt want me to waste my money I mentioned that as I had retired from Crown Prosecution Service at The Royal Courts of Justice at the Strand The High Court as Prosecution Barrister but he just said,"Its up to you whether you eat here"! I feel that its too big a company to care having over 300 hotels,so I will not be using it again,I give trustworthy recommendations I went as I normally do to Premier Inn but they were too full because of rugby the last time we were there the room was spacious but each night it was hot I do not recommend using Leonardo Hotels- I recommend you go to Premier Inn just down the road thank you Michael Cole
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