leonardo-hotel.de

2.9
2.9 Based on 54 reviews

...

Unclaimed Profile
Business profile not claimed
This business hasn’t yet claimed their profile on our platform and may be unaware it's listed. As a result, their rating might not fully reflect their customer service or responsiveness.
Peter Davenport
A semi modern take on decrepit.

Turned up , place looked grotty , windows dirty etc, foyer was worn and forlorn , Bell hop luggage attendant was totally disinterested, one lift broken , went to room dated and smelly .Went to hotel bar for drink, ordered aperol spritze and a corona , no lime for the beer, no straw for the drink, so asked for a twizzler to mix the drink , none of them either , all waiting for delivery, more later. Barman found old coffee type spoon ,definitely not a bar spoon for mixing drinks,then, preceded to mix the Aperol , almost had his arm in the drink ,real quality. Went to go on the terrace to enjoy our drinks , doors broken, no exit , eventually got outside, sat down as two large Rats mooched across the terrace . Nice. Thought best go into town . Key card didn’t work on return , nor for the remaining time there . Long list of things provided by hotel if customers forgot , asked for toothbrush,,you guessed it didn’t have any, waiting for delivery . The staff we sort of ok , hit and miss on reception, lousy pay and poor working conditions which the big hotel chains beat them with , feel sorry for the workersBreakfast was ok The pool was alright , we had a swim and left. Would not recommend even if desperate.

1
Date of experience: Aug 09, 2025

Is this your business?

Claim your business profile now and gain access to all features and respond to customer reviews.

Business Details

We use cookies to personalize your experience. By continuing to visit this website you agree to our use of cookies

More