leonardo-hotel.de

2.9
2.9 Based on 54 reviews

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CHIBI2682
Nice enough place but some of the staff…

Nice enough place but some of the staff need training. We took a buffet lunch, and in the main area there was no seating. We went to a secondary area and were told in a very rude and officious way to go back and find some (and when we complained said 'thank you' in a sarcastic way to indicate she wasn't listening!). She pointed out a table with a chair, no place settings and the remains of food, and another, which had four people sitting at it and were reserving seats for their friends. Utterly pointless as there was no reason not to use the other space and indeed some people later did. We wandered around for a few minutes and then someone offered to leave so we could have their spot, and we scrambled together some cutlery.

3
Date of experience: Jun 14, 2025

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